Are you looking for a cheap, fast and easy way to send money to India from Germany? These steps will guide you to send money from Germany to India. To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to […]
Europe
How to Load Money to my Rewire Account
These steps will guide you to load money into your Rewire IBAN account. You have a few options how to load money Credit Card, Bank Transfer (Via Sofort by Klarna) and Transfer from your Bank (SEPA) (click on an option to skip straight to their guide) . Once you have a Balance, you can send money abroad, locally and […]
What are the charges for ATM withdrawals?
The minimum charges would be €2.50 depending on where the ATM is located.
Do you have a Referral Program?
[geot country=”Israel”] Yes, we have a referral program. For every friend you refer to our system, you will get 10₪ once your friend has made his/her first transfer. Your friend will get 10₪ immediately. You can learn more about how it works here. [/geot] [geot exclude_country=”Israel”] Yes, we have a referral program. For every friend, you refer […]
Where can I use the MasterCard?
You can use the Mastercard anywhere you would use a credit card, as it works like a debit card. This is provided that you have a balance. Online transactions are helpful as the foreign exchange rates are reasonable & there are no transaction fees.
How long does it take for the MasterCard to arrive?
Not too long, it should take up to 3 weeks for your MasterCard to reach your residence after the application has been approved.
Which ATM can I withdraw money from?
The location does not matter, you can withdraw money from any ATM. However, the minimum charge would be € 2.50 depending on where the ATM is located.
What if I have lost my Rewire Mastercard?
If you have lost your Rewire MasterCard, you need to contact Rewire support to block your MasterCard. Email: [email protected] Tel: +49-0800-000-0475 Whatsapp & Viber: +972-584500405 Please note that this service is only available in Germany currently.
Does the Mastercard have any charges?
There are no charges for getting the Mastercard. All transactions are free except for ATM withdrawals, which might have regular charges depending on where it has been used.
Why do you need documents?
[geot country=”Israel”] Rewire is a licensed money transfer company regulated by Israel’s Ministry of Finance. As such, we are required to verify your identity before we can make any transfers on your behalf. This can be done by uploading documents like a photo of your passport or official ID card and take a selfie when […]
How do I cancel my order?
If you have not made the payment: Click on the order you wish to cancel under the Open Orders tab on the home page. Select Cancel Order. If you have made the payment: Since the order is processing or completed, we cannot cancel the order.
Why is my order invalid?
There can be several reasons for an invalid order, it can be due to incorrect beneficiary’s account number, wrong beneficiary’s name mentioned on the account, or the beneficiary’s account is closed. You are required to provide the updated bankbook/passbook of the beneficiary to our support team for verification purposes.
Why is my order still processing?
We send the money immediately once we receive your payment. It takes 1 business day to complete the transaction. Sometimes delays would occur due to slow processing from the receiving bank. Learn about how long it takes to transfer money from your Rewire account to beneficiary here.
How do I change the recipient?
You cannot change the recipient yourself since your transaction is immediately processed. You should contact us and we will change it.
Can I create multiple orders in one day?
Yes, you can create more than one order in a day. You can click on the Send money tab again & create multiple orders. There is a limit of 10 orders in a month.