Are you having problems understanding certain features, or having technical issues? Find your answers here.

Why can’t I log in?

You either didn’t put the correct phone number or password, or you might be trying to log in from the Sign up page. You can try to log in from If problems persist, contact support.  

How do I close my Rewire Account?

If you close your Rewire account, creating a new account with the same mobile number can take some time. We would advise you to leave your account open since you are not charged even if you don’t use it. Nevertheless, if you would still like to close your account, be sure to withdraw all funds […]

How can I contact Rewire?

[geot country=”Israel”] If you require further assistance, you can contact our support team: Tel: (+972) 07767-07767Tel: (+972) -58-4500405 (Whatsapp & Viber)Email: [email protected] You may also speak to us using our live chat feature on ourRewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, you can also try […]

Why won’t my receipt download?

You can find the receipt on the History tab, where once you select the specific order you would see the relevant receipt. If you face issues downloading, we can send it to your email. Contact us at [email protected].

Why is there no balance in my account?

[geot country=”Israel”] There could be several reasons for having no balance. You might not have created an order, hence your account isn’t validated with passport details & address. The passport number you have provided might not be the same as the one we see in the passport picture you have uploaded on Rewire The passport […]

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