General

All you need to know about Rewire licences.

Are there any hidden fees?

No, there are no hidden fees we believe in full transparency. We charge a low 1% fee. You will see that fee when you sign in to your account, and click to send money and enter the amount. For more information about our rates and fees click here. 

What do you do with my Information?

We store your information safely and securely, as it needs to be recorded in compliance with our legal regulators. Your data is not passed on to third parties unless it is vital to your use of Rewire (for example passing on information to our partner bank in order to complete a transfer), or as required […]

Why Do I Need Proof of Identity?

The collection and processing of users’ identity documents is required for the following purposes:To ensure the security of our service and prevent fraud.To recover a hijacked account and be able to ensure ownership of our users’ accounts. Enforce Rewire’s Terms of Service, prevent clones, and ensure users are above 18 years of age; as well as […]

How Can I Get Help with Opening my Account?

If you require further assistance with opening your account, you can contact our support team: Tel: (+972)-07767-07767 Tel: (+972)-58-450-0405 (Whatsapp & Viber) Email: support@rewire.to You may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours: Sunday to Thursday: 08:00-19:00 Friday: 08:00-13:00 […]

Where can I send my money to?

Currently, the countries we are serving are India, Philippines, Nigeria, Thailand, Sri Lanka, Nepal, Kenya and Ghana.   

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