General

All you need to know about Rewire licences.

From which country to which country can I send my money?

[geot country=”Israel”] You can send your money from Israel to the following countries: Philippines, India, Thailand, Sri Lanka, Nigeria, China, Nepal, Kenya and Ghana. [/geot] [geot exclude_country=”Israel”]     You can send your money from Europe to the following countries: Philippines, India, Thailand, Sri Lanka, Nigeria, Nepal, Kenya and Ghana.           […]

Are there any hidden fees?

No, there are no hidden fees we believe in full transparency. We charge a a flat fee of 1% based on your amount of transfer. You will see that fee when you sign in to your account, and click to send money and enter the amount. For more information about our rates and fees click […]

What do you do with my Information?

We store your information safely and securely, as it needs to be recorded in compliance with our legal regulators. Your data is not passed on to third parties unless it is vital to your use of Rewire (for example passing on information to our partner bank in order to complete a transfer), or as required […]

Why Do I Need Proof of Identity?

In order to secure all your data privacy & personal information Rewire follows International rules & regulations, it is a necessity to obtain Identity for each user to utilize all the benefits of our services. For more information read our Privacy Policy here. 

How Can I Contact Rewire?

[geot country=”Israel”] If you require further assistance  you can contact our support team: Tel: (+972)-07767-07767Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: [email protected] may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, you can also try our […]

How Can I Get Help with Opening my Account?

[geot country=”Israel”] If you require further assistance with opening your account, you can contact our support team: Tel: (+972)- 09-3760707Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: [email protected] may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, […]

Why do you need documents?

[geot country=”Israel”] Rewire is a licensed money transfer company regulated by Israel’s Ministry of Finance. As such, we are required to verify your identity before we can make any transfers on your behalf. This can be done by uploading documents like a photo of your passport or official ID card and take a selfie when […]

What Documents Do I Need to Open a Rewire Account?

[geot country=”Israel”] For documents, you just need a passport as proof of identity to open an account. [/geot] [geot exclude_country=”Israel”] You would require the following documents according to your preferred limits. Up to €2500: Proof of identity (Passport/Residence card/Driver’s License/National ID) More than €2500: Proof of Funds – salary (only if you would like to […]

How does Rewire benefit?

[geot country=”Israel”] Rewire can benefit due to lower operational costs. We use some of the most advanced financial infrastructures available today to send and exchange money. Our goal is to drive down the price of remittance while maintaining exceptional standards of service. By not opening up physical shops in locations such as the Central Bus […]

Are my private details safe?

[geot country=”Israel”] You can be assured that your private details are safe and not shared with any other institutions as we are licensed by the Ministry of Finance in Israel. [/geot] [geot country=”Germany”] You can be assured that your details are safe and not shared with any other institutions as we are licensed by leading […]

Is my money safe?

[geot country=”Israel”] We are a regulated company, trusted by thousands of users in Israel. We procure all licenses to hold and transfer money between countries. Rest assured, your money is safe with us. [/geot] [geot exclude_country=”Israel”] We are a regulated company accredited by PPRO, and are trusted by thousands of users. We procure all licenses […]

Where can I send my money to?

Currently, the countries we are serving are India, Philippines, Nigeria, Thailand, Sri Lanka, Nepal, Kenya, Ghana and China. 

What licenses does Rewire have?

[geot country=”Israel”] We are licensed by the Ministry of Finance in Israel. We are a regulated company having all the necessary licenses to serve our users with tailor-made banking services. [/geot] [geot exclude_country=”Israel”] We procure the licenses provided by PPRO regulated by FCA. We are a regulated company having all the necessary licenses to serve […]

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