If you require further assistance you can contact our support team:

Tel: +49-0800-000-0475 (EU Toll-Free Number) 
Tel: +39-800-168-036 (Italy Toll-Free Number)
Tel: +31-800-022-0041 (Netherlands Toll-Free Number)
Tel: +49-1609-941-4871 (Whatsapp and Viber)
Email: [email protected]
You may also speak to us using our live chat feature on our 
Rewire app or website or through Facebook Messenger as well.

Operating Hours:
Sunday to Thursday: 07:00-18:00 (GMT+2)
Friday: 07:00-12:00 (GMT+2) 

Beyond operating hours, you can also try our Facebook bot. If the issue persists, your query will be directed to a customer support manager, who will respond to you as soon as possible.