Getting Started

Are you new to Rewire and wondering how the process works? Let these questions guide you.

Where are you located?

Rewire’s head office is located in Tel-Aviv, Israel. Location is insignificant as we are working digitally for your convenience. To send money with Rewire, you don’t have to visit us – you can simply deposit money directly to Rewire’s account at your nearest deposit point from anywhere across Israel. Alternatively, you can make a bank transfer from […]

How Can I Contact Rewire?

If you require further assistance, you can contact our support team: Tel: (+972)-07767-07767Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: support@rewire.toYou may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, you can also try our Facebook bot. […]

How Can I Get Help with Opening my Account?

If you require further assistance with opening your account, you can contact our support team: Tel: (+972)-07767-07767Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: support@rewire.toYou may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, you can also […]

How Can I Send Money Home / How Can I Place an Order?

 These steps will guide you to send money from Germany to your home country. To do so, firstly, you have to load money  (INSTANT BANK DEPOSIT, CREDIT CARD or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to your receiver. If you are a new user, ensure that you […]

How to make a cash deposit to your Rewire account

Don’t have an Israeli bank account, but you want to send money home? Or you are having difficulty trying to understand how you can make a cash deposit to your Rewire account? Look no further, let these 9 simple steps guide you through the process. You can make a cash deposit to Rewire from any […]

How to get a free Mastercard

A debit card in Europe is useful for expats, given that most places do not accept credit cards. One way in which you can get a free MasterCard is from Rewire. There are no charges to use the MasterCard for both online and offline transactions. Keep in mind that withdrawing money from an ATM has […]

How to open an IBAN account

Do you want to get a free IBAN account? This is a 5 step guide to receiving an International Bank Account Number (IBAN) in Europe. This account is very useful in making international transactions. Opening an account with Rewire will give you a free IBAN and also allow you to make free online and offline […]

How to Load Money to my IBAN Account

These steps will guide you to load money into your Rewire IBAN account. You have a few options how to load money CREDIT CARD, SEPA or INSTANT BANK TRANSFER (For Germany Only). Once you have a Balance, you can send money home.  If you are a new user, ensure that you have already signed up for a Rewire account […]

How To Make A Wire Transfer Directly From Your Israeli Bank Account

Making a wire transfer to your Rewire account gives you the freedom to deposit to your account from anywhere. There is also the additional benefit of getting a discount, as compared to a cash deposit.  To make a wire transfer, ensure that you have signed up for a Rewire account. If you have an account, log into your […]

What are the Exchange Rates and Transfer Fees?

Login to the app and use the “Send Money” calculator there, to see the most current rates.  The transfer fees are 1% of the transaction amount. For example – for 1000₪ you would pay 10₪ for charges & for 5000₪ you would pay 50₪.

Looking for a cheap, fast, and safe way to send money home?
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