These steps will guide you to send money from the EU/UK to cash pick-up in the Philippines. When sending money home through your Rewire app, you can choose Metrobank for cash pickup. Your beneficiary will then be able to collect the money from any Metrobank cash pickup point in the Philippines including M Lhuillier, Cebuana, Palawan Express, Metrobank, LBC and many more see a full list here.
To do so, firstly, you have to load money (CREDIT/DEBIT CARD or BANK TRANSFER) to your Rewire account alternatively you can load money at a later stage of the order. Then you can send the money to cash pick-up.
If you are a new user, ensure that you have already signed up for a Rewire account before you follow this guide. If you have an account, log into your account.
In order to create an order to Send Money with Rewire, click on the Send Money tab or the Get Started button on the homepage.
Using Rewire's Calculator
Enter the amount you want to send (in euros or in pesos for this example or any other currency you are sending) into the calculator. You will see how much you will exactly receive based on today's rate. Click on Next once you are ready.
Add Receiver Details
Enter the Receiver's details (first name, last name, receiver city, receiver phone number).
Please check that the information you key in is correct because mistakes can lead to delays in the transfer. Click on Next after that.
Select Receiving Method
Select the Cash Pick-up option if available.
Choose Cash Pick-up Branch
You can choose Metrobank for cash pickup. Your beneficiary will then be able to collect the money from any Metrobank cash pickup point in the Philippines. Then add the full address of the branch. Here is the list of locations your beneficiaries can pick up the money you send:
- Palawan Express Pera Padala
- Cebuana Lhuillier Pera Padala
- M Lhuillier Kwarta Padala
- RD Pawnshop
- Robinsons Dept Store
- Pera Hub
This is the last step before your order is created.
Ensure that the order details (recipient, bank details of the recipient, the amount you are sending) are correct.
Take note of the expected date you will receive the payment in your receiving country. Click on Confirm to confirm the order. If you haven't yet loaded money to your Rewire account click here for a guide.
Identification for New Users
If you are a new customer you need to complete the identification process. Choose the form of ID you wish to upload, you can use your passport, ID/resident card or driver’s license click the right arrow. Then take a photo of the ID and click the white round button. Check readability and click submit.
To verify it is you, a selfie photo is required. Click “Take a Selfie” to upload/take a photo of your ID.
Fill in your address details, start with your street name, then house/building number, apartment/unit number, postal code, city and country, then click “Continue”
Enter your date of birth, month, date, and year, then click “Continue”
Acknowledgement and Receipt of Money
There will be a pop up to let you know that the order is created.
It will take approximately up to 1 business day for the money to reach the recipient.
Notification of Pick-up
Once the money reaches your beneficiary, we will send you a confirmation and the relevant claiming information by SMS and it will also be shown on your Rewire Home and History tab.
If you selected Metrobank – The message your beneficiary will receive might contain the word “METRO” instead of “REWIRE.” That’s 100% OK.
The message should look like this:
You are done!
Just sit back and relax while your money reaches your home safely.