Europe

How long does it take to transfer money to my Rewire account?

[geot country=”Israel”] The time to transfer to your Rewire account depends on the mode of transfer as below: Depositing points – It is immediately credited to your Rewire account. Bank transfer –  Before 17:30, the transfer will be within 1 business day & after 17:30 it would take 2 business days (excluding weekends). [/geot] [geot […]

What Documents Do I Need to Open a Rewire Account?

[geot country=”Israel”] For documents, you just need a passport as proof of identity to open an account. [/geot] [geot exclude_country=”Israel”] You would require the following documents according to your preferred limits. Up to €2500: Proof of identity (Passport/Residence card/Driver’s License/National ID) More than €2500: Proof of Funds – salary (only if you would like to […]

How does Rewire benefit?

[geot country=”Israel”] Rewire can benefit due to lower operational costs. We use some of the most advanced financial infrastructures available today to send and exchange money. Our goal is to drive down the price of remittance while maintaining exceptional standards of service. By not opening up physical shops in locations such as the Central Bus […]

Is my money safe?

[geot country=”Israel”] We are a regulated company, trusted by thousands of users in Israel. We procure all licenses to hold and transfer money between countries. Rest assured, your money is safe with us. [/geot] [geot exclude_country=”Israel”] We are a regulated company accredited by PPRO, and are trusted by thousands of users. We procure all licenses […]

Where can I send my money to?

Currently, the countries we are serving are India, Philippines, Nigeria, Thailand, Sri Lanka, Nepal, Kenya, Ghana and China. 

What are the Exchange Rates and Transfer Fees?

[geot country=”Israel”] Login to the app and use the “Send Money” calculator there, to see the most current rates.  The first transfer is free after that transfer fees are 1% of the transaction amount. For example – for 1000₪ you would pay 10₪ for charges & for 5000₪ you would pay 50₪.

How do I use my balance?

[geot country=”Israel”] Once you have made an order for the amount you would like to send, you need to deposit/ wire transfer an amount equal to your order minus the balance. For example, if you have a balance of 50₪ in your account, you need to make an order for 1050₪ & deposit 1000₪. This […]

Why is there no balance in my account?

[geot country=”Israel”] There could be several reasons for having no balance. You might not have created an order, hence your account isn’t validated with passport details & address. The passport number you have provided might not be the same as the one we see in the passport picture you have uploaded on Rewire The passport […]

How will I know when the money has arrived?

Once the money reaches your beneficiary, we will send you a confirmation and the relevant claiming information by SMS and it will also be shown on your Rewire Home and History tab. For cash pickups through M-Lhuillier, Cebuana Lhuillier, LBC & Palawan, we will also send an SMS to the receiver with the necessary claiming information.

How do I load money to Rewire?

There are various ways to load money to your Rewire account as follows: You can deposit money to our cash deposit points. You can transfer money to our account by wire transfer direct from an israeli bank or your Postal Account Your employer can transfer money to your Rewire account. For more information to show […]

How do I send money to my home account/ multiple accounts?

To send money to your home country, you need to open an order by adding your beneficiary bank details (Name, account no., branch code). To make multiple orders, you can click on Send money tab again and add a new beneficiary.  

What is the maximum I can send in a month?

[geot country=”Israel”] The maximum you can send in a month depends on the mode of transfer and the verification details you provide as below: The limit is 24,000₪/month. Please note, for cash, the maximum is 10,000₪ in a day. However, to increase your limit to 40,000₪/month, you need to provide the below details. A handheld ID or […]

Can my employer deposit money to my Rewire account?

[geot country=”Israel”] Yes, your employer can deposit money into your Rewire account. He needs to provide us with his ID (Passport/Israeli Toda Zehut), and a letter from you confirming that he is your employer. [/geot] [geot exclude_country=”Israel”] Yes, your employer can deposit in your Rewire IBAN account. [/geot]

Is it safe?

[geot country=”Israel”] Rewire is licensed by the Ministry of Finance in Israel.  All our activities are recorded and monitored by the local financial institutions. [/geot] [geot exclude_country=”Israel”] Rewire has acquired all financial licenses necessary to operate in Europe. All our activities are recorded and monitored by financial institutions in the EU. [/geot]  

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