No, there are no hidden fees we believe in full transparency. We charge a a flat fee of 1% based on your amount of transfer. You will see that fee when you sign in to your account, and click to send money and enter the amount. For more information about our rates and fees click […]
Getting Started
What do you do with my Information?
We store your information safely and securely, as it needs to be recorded in compliance with our legal regulators. Your data is not passed on to third parties unless it is vital to your use of Rewire (for example passing on information to our partner bank in order to complete a transfer), or as required […]
Why Do I Need Proof of Identity?
In order to secure all your data privacy & personal information Rewire follows International rules & regulations, it is a necessity to obtain Identity for each user to utilize all the benefits of our services. For more information read our Privacy Policy here.
How Can I Contact Rewire?
[geot country=”Israel”] If you require further assistance you can contact our support team: Tel: (+972)-07767-07767Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: [email protected] may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, you can also try our […]
How Can I Get Help with Opening my Account?
[geot country=”Israel”] If you require further assistance with opening your account, you can contact our support team: Tel: (+972)- 09-3760707Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: [email protected] may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, […]
How Can I Send Money Home / How Can I Place an Order?
These steps will guide you to send money from Europe to your home country. To do so, firstly, you have to load money (CREDIT/DEBIT CARD or BANK TRANSFER) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to your receiver. If you are a new user, ensure that you have already […]
How to Load Money to my Rewire Account
These steps will guide you to load money into your Rewire IBAN account. You have a few options how to load money Credit Card, Bank Transfer (Via Sofort by Klarna) and Transfer from your Bank (SEPA) (click on an option to skip straight to their guide) . Once you have a Balance, you can send money abroad, locally and […]
Do you have a Referral Program?
[geot country=”Israel”] Yes, we have a referral program. For every friend you refer to our system, you will get 10₪ once your friend has made his/her first transfer. Your friend will get 10₪ immediately. You can learn more about how it works here. [/geot] [geot exclude_country=”Israel”] Yes, we have a referral program. For every friend, you refer […]
Why do you need documents?
[geot country=”Israel”] Rewire is a licensed money transfer company regulated by Israel’s Ministry of Finance. As such, we are required to verify your identity before we can make any transfers on your behalf. This can be done by uploading documents like a photo of your passport or official ID card and take a selfie when […]
What Documents Do I Need to Open a Rewire Account?
[geot country=”Israel”] For documents, you just need a passport as proof of identity to open an account. [/geot] [geot exclude_country=”Israel”] You would require the following documents according to your preferred limits. Up to €2500: Proof of identity (Passport/Residence card/Driver’s License/National ID) More than €2500: Proof of Funds – salary (only if you would like to […]
How does Rewire benefit?
[geot country=”Israel”] Rewire can benefit due to lower operational costs. We use some of the most advanced financial infrastructures available today to send and exchange money. Our goal is to drive down the price of remittance while maintaining exceptional standards of service. By not opening up physical shops in locations such as the Central Bus […]
Is my money safe?
[geot country=”Israel”] We are a regulated company, trusted by thousands of users in Israel. We procure all licenses to hold and transfer money between countries. Rest assured, your money is safe with us. [/geot] [geot exclude_country=”Israel”] We are a regulated company accredited by PPRO, and are trusted by thousands of users. We procure all licenses […]
How do I download the Rewire app?
You can download the Rewire app from the Apple App Store or Google Play store.
What are the Exchange Rates and Transfer Fees?
[geot country=”Israel”] Login to the app and use the “Send Money” calculator there, to see the most current rates. The first transfer is free after that transfer fees are 1% of the transaction amount. For example – for 1000₪ you would pay 10₪ for charges & for 5000₪ you would pay 50₪.
Is it safe?
[geot country=”Israel”] Rewire is licensed by the Ministry of Finance in Israel. All our activities are recorded and monitored by the local financial institutions. [/geot] [geot exclude_country=”Israel”] Rewire has acquired all financial licenses necessary to operate in Europe. All our activities are recorded and monitored by financial institutions in the EU. [/geot]