If you have not made the payment: Click on the order you wish to cancel under the Open Orders tab on the home page. Select Cancel Order. If you have made the payment: Since the order is processing or completed, we cannot cancel the order.  

There can be several reasons for an invalid order, it can be due to incorrect beneficiary’s account number, wrong beneficiary’s name mentioned on the account, or the beneficiary’s account is closed. You are required to provide the updated bankbook/passbook of the beneficiary to our support team for verification purposes.

We send the money immediately once we receive your payment. It takes 1 business day to complete the transaction. Sometimes delays would occur due to slow processing from the receiving bank. Learn about how long it takes to transfer money from your Rewire account to beneficiary here.  

You cannot change the recipient yourself since your transaction is immediately processed. You should contact us and we will change it.    

Yes, you can create more than one order in a day. You can click on the Send money tab again & create multiple orders. There is a limit of 10 orders in a month.  

[geot country=”Israel”] The time to transfer to your Rewire account depends on the mode of transfer as below: Depositing points – It is immediately credited to your Rewire account. Bank transfer –  Before 17:30, the transfer will be within 1 business day & after 17:30 it would take 2 business days (excluding weekends). [/geot] [geot […]

[geot country=”Israel”] For documents, you just need a passport as proof of identity to open an account. [/geot] [geot exclude_country=”Israel”] You would require the following documents according to your preferred limits. Up to €2500: Proof of identity (Passport/Residence card/Driver’s License/National ID) More than €2500: Proof of Funds – salary (only if you would like to […]

[geot country=”Israel”] Rewire can benefit due to lower operational costs. We use some of the most advanced financial infrastructures available today to send and exchange money. Our goal is to drive down the price of remittance while maintaining exceptional standards of service. By not opening up physical shops in locations such as the Central Bus […]

[geot country=”Israel”] We are a regulated company, trusted by thousands of users in Israel. We procure all licenses to hold and transfer money between countries. Rest assured, your money is safe with us. [/geot] [geot exclude_country=”Israel”] We are a regulated company accredited by PPRO, and are trusted by thousands of users. We procure all licenses […]

Currently, the countries we are serving are India, Philippines, Nigeria, Thailand, Sri Lanka, Nepal, Kenya, Ghana and China. 

You can download the Rewire app from the Apple App Store or Google Play store. 

[geot country=”Israel”] Login to the app and use the “Send Money” calculator there, to see the most current rates.  The first transfer is free after that transfer fees are 1% of the transaction amount. For example – for 1000₪ you would pay 10₪ for charges & for 5000₪ you would pay 50₪.

[geot country=”Israel”] Once you have made an order for the amount you would like to send, you need to deposit/ wire transfer an amount equal to your order minus the balance. For example, if you have a balance of 50₪ in your account, you need to make an order for 1050₪ & deposit 1000₪. This […]

[geot country=”Israel”] There could be several reasons for having no balance. You might not have created an order, hence your account isn’t validated with passport details & address. The passport number you have provided might not be the same as the one we see in the passport picture you have uploaded on Rewire The passport […]

Once the money reaches your beneficiary, we will send you a confirmation and the relevant claiming information by SMS and it will also be shown on your Rewire Home and History tab. For cash pickups through M-Lhuillier, Cebuana Lhuillier, LBC & Palawan, we will also send an SMS to the receiver with the necessary claiming information.