If you have not made the payment: Click on the order you wish to cancel under the Open Orders tab on the home page. Select Cancel Order. If you have made the payment: Since the order is processing or completed, we cannot cancel the order.  

There can be several reasons for an invalid order, it can be due to incorrect beneficiary’s account number, wrong beneficiary’s name mentioned on the account, or the beneficiary’s account is closed. You are required to provide the updated bankbook/passbook of the beneficiary to our support team for verification purposes.

We send the money immediately once we receive your payment. It takes 1 business day to complete the transaction. Sometimes delays would occur due to slow processing from the receiving bank. Learn about how long it takes to transfer money from your Rewire account to beneficiary here.  

You cannot change the recipient yourself since your transaction is immediately processed. You should contact us and we will change it.    

Yes, you can create more than one order in a day. You can click on the Send money tab again & create multiple orders. There is a limit of 10 orders in a month.  

[geot country=”Israel”] The time to transfer to your Rewire account depends on the mode of transfer as below: Depositing points – It is immediately credited to your Rewire account. Bank transfer –  Before 17:30, the transfer will be within 1 business day & after 17:30 it would take 2 business days (excluding weekends). [/geot] [geot […]

Currently, the countries we are serving are India, Philippines, Nigeria, Thailand, Sri Lanka, Nepal, Kenya, Ghana and China. 

[geot country=”Israel”] There could be several reasons for having no balance. You might not have created an order, hence your account isn’t validated with passport details & address. The passport number you have provided might not be the same as the one we see in the passport picture you have uploaded on Rewire The passport […]

Once the money reaches your beneficiary, we will send you a confirmation and the relevant claiming information by SMS and it will also be shown on your Rewire Home and History tab. For cash pickups through M-Lhuillier, Cebuana Lhuillier, LBC & Palawan, we will also send an SMS to the receiver with the necessary claiming information.

You have up to 3 days to deposit money into your Rewire account after completing a money transfer order. If the money isn’t deposited in time the order will expire, and you will need to start the order again.  

There are various ways to load money to your Rewire account as follows: You can deposit money to our cash deposit points. You can transfer money to our account by wire transfer direct from an israeli bank or your Postal Account Your employer can transfer money to your Rewire account. For more information to show […]