Europe

Are there any hidden fees?

No, there are no hidden fees we believe in full transparency. We charge a a flat fee of 1% based on your amount of transfer. You will see that fee when you sign in to your account, and click to send money and enter the amount. For more information about our rates and fees click […]

What do you do with my Information?

We store your information safely and securely, as it needs to be recorded in compliance with our legal regulators. Your data is not passed on to third parties unless it is vital to your use of Rewire (for example passing on information to our partner bank in order to complete a transfer), or as required […]

Why Do I Need Proof of Identity?

In order to secure all your data privacy & personal information Rewire follows International rules & regulations, it is a necessity to obtain Identity for each user to utilize all the benefits of our services. For more information read our Privacy Policy here. 

How Can I Contact Rewire?

[geot country=”Israel”] If you require further assistance  you can contact our support team: Tel: (+972)-07767-07767Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: [email protected] may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, you can also try our […]

How Can I Get Help with Opening my Account?

[geot country=”Israel”] If you require further assistance with opening your account, you can contact our support team: Tel: (+972)- 09-3760707Tel: (+972)-58-450-0405 (Whatsapp & Viber)Email: [email protected] may also speak to us using our live chat feature on our Rewire app or website or through Facebook Messenger as well. Operating Hours:Sunday to Thursday: 08:00-19:00Friday: 08:00-13:00 Beyond operating hours, […]

How Can I Send Money Home / How Can I Place an Order?

 These steps will guide you to send money from Europe to your home country. To do so, firstly, you have to load money  (CREDIT/DEBIT CARD or BANK TRANSFER) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to your receiver. If you are a new user, ensure that you have already […]

How to send money from Italy to your home country

Are you looking for a cheap, fast and easy way to transfer money home from Italy? These steps will guide you to send money from Italy to your home country. To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) […]

How to send money from Italy to the Philippines

This is a step by step guide to send money from Italy to Philippines. To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to your receiver. If you are a new user, ensure that you have already signed up for a […]

How to send money from Italy to India

Are you looking for a cheap, fast and easy way to send money to India from Italy? These steps will guide you to send money from Italy to India. To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to […]

How to send money from Italy to Nigeria

Are you looking for a cheap, fast and easy way to send money to Nigeria from Italy? These steps will guide you to send money from Italy to Nigeria.  To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to […]

How to send Money from Germany to Nigeria

Are you looking for a cheap, fast and easy way to send money to Nigeria from Germany? These steps will guide you to send money from Germany to Nigeria. To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to […]

How long does it take to process my documents?

[geot country=”Israel”] It takes 1 business day to process your documents. [/geot] [geot exclude_country=”Israel”] It takes 1-2 business days to process your documents. [/geot]

Why was my order cancelled?

[geot country=”Israel”] Your order was cancelled because you did not deposit within the 2-hour limit after creating an order. Due to rate fluctuations, we can only lock the rates for 2 hours. Later than that, it will be cancelled. [/geot]

How to get a debit card

A debit card in Europe is useful for expats, given that most places do not accept credit cards. One way in which you can get a debit card is from Rewire. There are no annual charges to use the debit card for both online and offline transactions. Before ordering a debit card, ensure that you […]

How to Send money from Germany to the Philippines

This is a step by step guide to send money from Germany to Philippines. To do so, firstly, you have to load money (SOFORT or SEPA) to your Rewire account. Once you have a Balance, you can send this money (Wire Transfer or Cash Pick-Up) to your receiver. If you are a new user, ensure that you have already signed up for a […]

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