[geot country=”Israel”]
There could be several reasons for having no balance.

• You might not have created an order, hence your account isn’t validated with passport details & address.
• The passport number you have provided might not be the same as the one we see in the passport picture you have uploaded on Rewire
• The passport picture you have uploaded might not have been approved due to flash, being cut, or blurry.
• The phone number you have provided does not correspond to the number provided by the Rewire depositing point.
• We may not have received your transfer from your bank because it takes one business day. The bank might also have rejected the transfer.

[/geot]

[geot exclude_country=”Israel”]
There could be several reasons for having no balance.

• You might not have completed your registration hence your account isn’t validated with passport details & address.
• The passport picture you have uploaded might not have been approved due to flash, being cut, or blurry.
• The selfie picture you took might not have been approved.
• We may not have received your transfer from your bank because the bank might have rejected the transfer.
• Your details don’t match the documents provided.
• We may not have received your transfer from your bank because it takes one business day. The bank might also have rejected the transfer.

[/geot]